Online Store

Our online store uses PayPal for all transactions. For further information about using PayPal, or to open a PayPal account, please visit www.paypal.com

Return & Refund Policy

You are entitled to choose a refund or an exchange or accept credit if the product you have purchased from Music Works Magic online is:

  • Faulty
  • Significantly different to that shown or described.
  • Unfit for the purpose for which it is intended.

Please choose carefully. We do not automatically refund if you simply change your mind.

If you accidentally selected the wrong item, Music Works Magic will be pleased to offer you an exchange provided the item is in sale-able condition, that is, it is in its original packaging and has not been used.

Returns for refund or exchange will only be accepted within 7 days after you have received the goods. Return postage is at the customer’s expense.

All returns should be sent to the following address, with a brief explanation:

Music Works Magic
560 Glenhuntly Rd.
Elsternwick 3185 Australia

Returns and exchanges are at the sole discretion of Music Works Magic. Please note that there are strictly no refunds on classes. Missed classes may be made up within the term of enrollment.

Shipping

Shipping Method

All items are shipped via Australia Post.

Delivery Time

We make the best attempt to mail all orders out within 3 days. Shipping time varies and can sometimes take up to two weeks or more when going overseas.

Terms & Conditions

Pricing Policy

Prices are subject to change without notice. Shipping prices may increase if our suppliers or Australia Post issue a rate rise that dramatically affects our costs.

Secure Transactions

This web shop is powered by Adobe Business Catalyst and utilizes PayPal for all transactions. PayPal is safe and does not share your private information with 3rd parties

Follow this link to sign up with Paypal

Because we are in Australia separate shipping quotes will be offered to overseas clients.
Music Works Magic uses the information we collect about you to process sales on the site and to assist us in offering services and products to you.

We do not share your data with third parties such as financial bodies, credit card companies in order to process transactions.